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Salesforce Certified Administrator Sample Questions (Q50-Q55):

NEW QUESTION # 50
Cloud Kicks wants users to only be able to choose Opportunity stage closed won if the Lead source has been selected.
How should the administrator accomplish this goal?

A. Change the Opportunity stage field to read only on the page layout.
B. Make Lead Source a dependent picklist to the Opportunity stage field.
C. Modify the Opportunity stage a dependent picklist to the Lead source field.
D. Configure a validation rule requiring Lead Source when the stage is set to closed won.

Answer: D

NEW QUESTION # 51
An Administrator at DreamHouse Realty wants an easier way to assign an agent capacity and skill set. Which feature should the administrator enable to meet this requirement?

A. Knowledge Management.
B. Omni-Channel
C. Territory Management
D. Escalation Rules

Answer: B

Explanation:
Explanation
To assign agent capacity and skill set, the administrator should enable Omni-Channel, which is a feature that allows agents to work on multiple cases or chats at once based on their availability and expertise.
Omni-Channel can route work items to agents based on their predefined capacity and skills, ensuring that they are working on the right tasks at the right time. Knowledge Management, Escalation Rules, and Territory Management are not related to agent capacity and skill set. References:
https://help.salesforce.com/s/articleView?id=sf.omnichannel_overview.htm&type=5

NEW QUESTION # 52
The sales team at Ursa Major Solar has asked the administrator to automate an outbound message.
What should the administrator utilize to satisfy the request?

A. Process builder
B. Flow builder
C. Task assignment
D. Workflow rule

Answer: D

Explanation:
Explanation
To automate an outbound message, the administrator should use a workflow rule that defines the criteria for sending the message and the actions to perform when those criteria are met. One of the actions available for workflow rules is sending an outboundmessage to a designated endpoint URL with specified fields as parameters. Process builder, task assignment, and flow builder are not able to send outbound messages directly. References:
https://help.salesforce.com/s/articleView?id=sf.workflow_define.htm&type=5https://help.salesforce.com/s/articl

NEW QUESTION # 53
Sales Users at Cloud Kicks are requesting that the data in the industry field on the Account object displays on the Opportunity page layout.
Whichtype of the field should an administrator create to accomplish this?

A. Standard Account Field.
B. Master detail relationship Field
C. Cross Object Formula Field
D. Custom Account Field

Answer: C

Explanation:
Explanation
A cross object formula field is a type of formula field thatreferences fields from related objects using relationships such as lookup or master-detail. It can be used to display data from one object on another object without creating another relationship or copying data. A cross object formula field can be createdon opportunity object to display data from industry field on account object using account ID lookup relationship.
A custom account field, a standard account field, or a master-detail relationship field are not types of fields that can display data from industry field on account object on opportunity page layout; they either do not exist or do not reference related objects.
References:https://help.salesforce.com/s/articleView?id=sf.cross_object_formulas.htm&type=5

NEW QUESTION # 54
Northern Trail Outfitters wants to initiate expense reports from Salesforce to the external HR system. This process needs to be reviewed by managers and directors.
Which two tools should and administrator configure?
Choose 2 answers

A. Quick Action
B. Approval Process
C. Outbound Message
D. Email Alert Action

Answer: B,C

NEW QUESTION # 55
......

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Sample Salesforce-Certified-Administrator Questions Answers - Salesforce-Certified-Administrator Certified Questions

Salesforce-Certified-Administrator Certified Questions, Salesforce-Certified-Administrator Reliable Test Prep

Salesforce Certified Administrator Sample Questions (Q50-Q55):

First-grade Sample Salesforce-Certified-Administrator Questions Answers for Real Exam

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